Ch ch ch changes to GoToMeeting recordings.

Ch ch ch changes to GoToMeeting recordings.


My very first post to this blog was about GoToMeeting recordings and how to convert them. In fact that subject alone has probably been the biggest source of interest in my blog and driven the most page views and comments. I’m happy to announce that converting and sharing recordings made with GoToMeeting, GoToWebinar or GoToTraining has become a lot easier, and my previous workarounds are no longer needed.

Here is why:

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Recordings made on a PC still use the GoToMeeting codec, but the resulting files have a new .g2m extension, so you can easily tell that they have not yet been converted. The new Recording Manager makes managing your recordings so much easier. You can now convert you recording whenever you want and choose the format of the resulting file. On Windows you can select .wmv or .mp4 file formats, on Mac it’s .MOV or .mp4. The codec on the Windows recordings is removed during the conversion process so you can share and upload your recording right away.

On the subject of sharing, if you have a GoToWebinar or GoToTraining account, you now have the ability to upload your recordings to your account and share them directly from there. Each account has 3GB of space for recordings.

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The final improvement worth mentioning is that after the conversion process is completed, your original recording is now moved to a new folder, rather than over written. On a Windows PC your recording is moved to a new folder called Original, which is located in your Documents folder. If you are using a Mac, the files are saved in a folder called tempAV which is located in the Recordings folder. Due to the size of these files they are not saved indefinitely, so you might want to make copies to a dedicated storage solution if you want to keep them as back ups.

This means if for any reason you need to run the conversion again you can. Just copy the original recording files back into your Documents or Recordings folders and and launch the Recording Manager again.

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Using Microsoft Expression Encoder with GoToMeeting v5.4

Using Microsoft Expression Encoder with GoToMeeting v5.4


The information in this post is no longer relevant.  

With the release of GoToMeeting v5.4, some of you have run into issues editing your new recordings in Microsoft Expression Encoder, here is the reason and solution.

Some changes made to the GoToMeeting codec in v5.4, this was done to add compatibility with Windows 8. MS Expression Encoder is having issues with the new codec which is why it cannot play/edit your new recordings.

GoToMeeting will be fixing this issue with the release of v5.5, but until then we have a new codec that you can download and install separately on your PC. If you are not comfortable following these steps, please call GoToMeetings toll free Support and one of the Support Representatives will connect to your PC and install the codec for you.

1. Download the GTM codec from here: https://citrix.sharefile.com/d/sb7d9ea8e2614c998

2. Move the codec to your Desktop if it wasn’t saved there automatically.

3. Click Start > Programs > Accessories and then right click Command Prompt and select Run as Administrator

4. In the Command Prompt type: CD \Users\yourname\Desktop (Where it says yourname enter your Windows login name i.e. if you login as Brian enter brian, if you login as Brian.Wilson enter brian.wilson), then hit Enter

5. In the Command Prompt type regsvr32 C:\Users\youname\Desktop\G2MCodec.dll then hit Enter

You should then see the following:

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After you’ve successfully registered the new .dll, open Expression Encoder and re-encode the recordings you were having issues with earlier, Expression Encoder should work normally to convert the recordings.