Ch ch ch changes to GoToMeeting recordings.

Ch ch ch changes to GoToMeeting recordings.


My very first post to this blog was about GoToMeeting recordings and how to convert them. In fact that subject alone has probably been the biggest source of interest in my blog and driven the most page views and comments. I’m happy to announce that converting and sharing recordings made with GoToMeeting, GoToWebinar or GoToTraining has become a lot easier, and my previous workarounds are no longer needed.

Here is why:

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Recordings made on a PC still use the GoToMeeting codec, but the resulting files have a new .g2m extension, so you can easily tell that they have not yet been converted. The new Recording Manager makes managing your recordings so much easier. You can now convert you recording whenever you want and choose the format of the resulting file. On Windows you can select .wmv or .mp4 file formats, on Mac it’s .MOV or .mp4. The codec on the Windows recordings is removed during the conversion process so you can share and upload your recording right away.

On the subject of sharing, if you have a GoToWebinar or GoToTraining account, you now have the ability to upload your recordings to your account and share them directly from there. Each account has 3GB of space for recordings.

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The final improvement worth mentioning is that after the conversion process is completed, your original recording is now moved to a new folder, rather than over written. On a Windows PC your recording is moved to a new folder called Original, which is located in your Documents folder. If you are using a Mac, the files are saved in a folder called tempAV which is located in the Recordings folder. Due to the size of these files they are not saved indefinitely, so you might want to make copies to a dedicated storage solution if you want to keep them as back ups.

This means if for any reason you need to run the conversion again you can. Just copy the original recording files back into your Documents or Recordings folders and and launch the Recording Manager again.

Using Microsoft Expression Encoder with GoToMeeting v5.4

Using Microsoft Expression Encoder with GoToMeeting v5.4


The information in this post is no longer relevant.  

With the release of GoToMeeting v5.4, some of you have run into issues editing your new recordings in Microsoft Expression Encoder, here is the reason and solution.

Some changes made to the GoToMeeting codec in v5.4, this was done to add compatibility with Windows 8. MS Expression Encoder is having issues with the new codec which is why it cannot play/edit your new recordings.

GoToMeeting will be fixing this issue with the release of v5.5, but until then we have a new codec that you can download and install separately on your PC. If you are not comfortable following these steps, please call GoToMeetings toll free Support and one of the Support Representatives will connect to your PC and install the codec for you.

1. Download the GTM codec from here: https://citrix.sharefile.com/d/sb7d9ea8e2614c998

2. Move the codec to your Desktop if it wasn’t saved there automatically.

3. Click Start > Programs > Accessories and then right click Command Prompt and select Run as Administrator

4. In the Command Prompt type: CD \Users\yourname\Desktop (Where it says yourname enter your Windows login name i.e. if you login as Brian enter brian, if you login as Brian.Wilson enter brian.wilson), then hit Enter

5. In the Command Prompt type regsvr32 C:\Users\youname\Desktop\G2MCodec.dll then hit Enter

You should then see the following:

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After you’ve successfully registered the new .dll, open Expression Encoder and re-encode the recordings you were having issues with earlier, Expression Encoder should work normally to convert the recordings.

3 Ways to remove the GoToMeeting codec from your recording.

3 Ways to remove the GoToMeeting codec from your recording.


UPDATE: These methods are no longer needed, please see my most recent recordings post, Ch ch ch changes to GoToMeeting Recordings.

As you may already know (or have just discovered), when you record a GoToMeeting, GoToWebinar or GoToTraining, a codec is applied to the WMV file.  The codec is used to compress the size of the recording, but unfortunately it can get in the way when you try to edit the file.

The good news is that you can always remove the codec from your recording, here are the 3 methods:

Method 1

Configure the GoToMeeting Recording Preferences to automatically remove the codec at the end of the session.  This is handy because it’s an automatic process but the down side is it ties up your PC right after your session.

Method 2

Use the new Transcoding Wizard provided by GoToMeeting.

Method 3

Use the free Expression Encoder from Microsoft as documented here to remove the codec and edit the recording.  The benefit of this method is it lets you remove to codec whenever you want plus you can edit the recording.  The downside is the free version of this application does not let you convert the recording from WMV to another format, but there are other free applications you can use to achieve this.

If you are having trouble with this method, it may be due to changes made in GoToMeeting v5.4.  Please see this new post for a solution: https://glenndcitrix.wordpress.com/2013/02/22/using-microsoft-expression-encoder-with-gotomeeting-v5-4/

I would like to thank everyone who have left comments, and shared their own helpful tips!