More secrets of GoToWebinar

More secrets of GoToWebinar

A while back I posted The secrets to a great Webinar, in which I covered some of the things you can do to prepare for your webinar to make it more successful.  Today I’m going to show you a couple of built in GoToWebinar features and how to get the most out of them.

Auto redirect Registrants to a URL of your choice.

The process of scheduling a GoToWebinar is pretty straight forward, so I’m going to skip right through to the last option.  This feature allows you to automatically redirect someone that registers for your webinar, to another URL.  The most obvious use of this feature is to direct the registrant to your product page or blog etc, whatever it is you plan to promote.  Some less obvious uses (but potentially more beneficial), are;

  • Automatically redirect registrants to a web page containing any special instructions, information they should be aware of prior to the webinar.
  • Redirect to your YouTube page (or similar), containing a video greeting letting them know you appreciate their interest and giving a quick highlight of what the stand to gain from actually attending.
  • Redirect to a page containing or linking to any relevant pre-reading/watching,  relevant information that will help them understand your webianr content better.
  • If you know you are going to have an international audience, provide a page with instructions in multiple languages.

Ultimately you’re only limited by your imagination.

Email Notifications

Once you have scheduled your GoToWebinar you have the ability to edit and make changes as well as personalize the Emails registrants will receive.

  • Log into your account, go to My Webinars and select the newly scheduled webinar. 
  • In the drop down box opposite Change Session Settings: select Email Notifications

On this page you have the option to Personalize the Confirmation, Reminder, Follow Up and even the Email sent to Registrants that failed to attend.  This gives you 4 more opportunities to  reinforce your message and provide information to your audience.

Of course as the old saying goes “Less is more”, so don’t go overboard as the result may be the opposite of what you desired.


3 thoughts on “More secrets of GoToWebinar

  1. Hey Glenn, When are we going to see Citrix offer HD Faces quality video (either streaming or playback) in GoToWebinar? What seems to be the hold-up? Citrix has it in GoToMeeting, so it’s not a question of technology. The company acquired Netviewer of Germany about a year ago, to take it off the market and buy its customers, because it did video well in large webinars and proved that it could do it successfully as a world-wide offer. Citrix customers here pay a premium for large webinars (over 100 attendees) and yet the company fails to deliver the one tech component that everyone wants.

    In your opinion, what would it take for Citrix poduct managers to change their minds? Or must we be constantly evaluating our relationship with the company as our webinar provider, by reviewing and choosing other platforms?

    1. Hi Gary, I don’t have a date for when a version of HD Faces will be added to GoToWebinar right now. I can tell you for certain that it is coming to GoToWebinar and GoToTraining, that was the plan from the very beginning. In my opinion it’s not something that can really just be “plugged-in” as there are some differences between the GoToMeeting and GoToWebinar platforms, also the implementation will need to be different in order to fit the webinar format.


      1. Thanks, Glenn – your attention is appreciated. Adobe’s live streaming capabilities for webinars is really making people sit up and take notice. As video rapidly moves into all aspects of the web and online meetings, we Citrix customers don’t want to be left in the dust created by a slow-moving company. Webinar customers of Citrix GoToWebinar who pay a lot of money for 100+ attendees are especially concerned about this.

        It can be economical to work with a platform like MediaPlatform which has a robust video component on a per-project basis, to be able to use streaming video.

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