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	<title>Are you being served?</title>
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	<description>Tips, tricks and random observations.</description>
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		<title>Are you being served?</title>
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		<item>
		<title>Get to know the new GoToMyPC iOS App.</title>
		<link>http://glenndcitrix.wordpress.com/2011/12/06/get-to-know-the-new-gotomypc-ios-app/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/12/06/get-to-know-the-new-gotomypc-ios-app/#comments</comments>
		<pubDate>Wed, 07 Dec 2011 00:41:26 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[Android]]></category>
		<category><![CDATA[App]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[GoToMyPC]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Screen Share]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=537</guid>
		<description><![CDATA[Last week saw the launch of the new GoToMyPC iOS App.  For iPad users this meant an update providing improved navigation and for iPhone and iPod Touch owners, it meant they were finally untethered from their desktops.  Now that you&#8217;ve had a few days to play with the App, I thought I&#8217;d go over it&#8217;s [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=537&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/12/06/get-to-know-the-new-gotomypc-ios-app/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Login</media:title>
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			<media:title type="html">Host List</media:title>
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			<media:title type="html">Connecting</media:title>
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			<media:title type="html">Access Code</media:title>
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			<media:title type="html">Gestures</media:title>
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			<media:title type="html">Menu Bar</media:title>
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			<media:title type="html">Directional Arrows</media:title>
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			<media:title type="html">Keyboard</media:title>
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			<media:title type="html">Gestures</media:title>
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			<media:title type="html">Keyboard</media:title>
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		<media:content url="http://glenndcitrix.files.wordpress.com/2011/12/samsung-galaxy-tab-7.jpg?w=150" medium="image">
			<media:title type="html">Samsung Galaxy Tab 7+</media:title>
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	</item>
		<item>
		<title>Go Mobile with GoToMyPC</title>
		<link>http://glenndcitrix.wordpress.com/2011/11/29/go-mobile-with-gotomypc/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/11/29/go-mobile-with-gotomypc/#comments</comments>
		<pubDate>Tue, 29 Nov 2011 14:34:49 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[App]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[GoToMyPC]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=445</guid>
		<description><![CDATA[For some this has been a long time coming but as the saying goes, good things come to those who wait.  GoToMyPC is finally on the iPhone! Rather than just turn out a smaller version of the current GoToMyPC iPad App, time was taken to make improvements based on customer feedback.  If you&#8217;ve previously used the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=445&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/11/29/go-mobile-with-gotomypc/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
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			<media:title type="html">glenndcitrix</media:title>
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			<media:title type="html">G2P_iPhone</media:title>
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		<media:content url="http://glenndcitrix.files.wordpress.com/2011/11/iphone2.jpg" medium="image">
			<media:title type="html">iPhone</media:title>
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	</item>
		<item>
		<title>So what&#8217;s it like to be an IT without GoToManage?</title>
		<link>http://glenndcitrix.wordpress.com/2011/11/03/so-whats-it-like-to-be-an-it-without-gotomanage/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/11/03/so-whats-it-like-to-be-an-it-without-gotomanage/#comments</comments>
		<pubDate>Thu, 03 Nov 2011 18:19:59 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[GoToAssist Express]]></category>
		<category><![CDATA[GoToManage]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=503</guid>
		<description><![CDATA[Here is a fun series of videos made by IT Blogger Brian Madden, they depict the life of an IT who doesn&#8217;t have GoToManage (which I&#8217;ve written about previously). Filed under: News Tagged: Customer Service, Customer Support, GoToAssist Express, GoToManage, iPad, YouTube<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=503&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/11/03/so-whats-it-like-to-be-an-it-without-gotomanage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">glenndcitrix</media:title>
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		<item>
		<title>Troubleshooter&#8217;s Toolbox</title>
		<link>http://glenndcitrix.wordpress.com/2011/10/14/troubleshooters-toolbox/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/10/14/troubleshooters-toolbox/#comments</comments>
		<pubDate>Fri, 14 Oct 2011 23:13:36 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[GoToAssist Express]]></category>
		<category><![CDATA[GoToManage]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[Screen Share]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=485</guid>
		<description><![CDATA[A couple of months ago I posted this article on becoming a Tech Support Superstar with just an iPad, today I&#8217;d like to share some free software you can use while connected to a Windows PC during a support session. If you have tried the GoToManage iPad App you will have seen just how easy [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=485&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/10/14/troubleshooters-toolbox/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">glenndcitrix</media:title>
		</media:content>

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			<media:title type="html">iPad-and-Icon</media:title>
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	</item>
		<item>
		<title>Windows 8 developer preview</title>
		<link>http://glenndcitrix.wordpress.com/2011/10/10/windows-8-developer-preview/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/10/10/windows-8-developer-preview/#comments</comments>
		<pubDate>Mon, 10 Oct 2011 17:08:36 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[Tip]]></category>
		<category><![CDATA[GoToAssist]]></category>
		<category><![CDATA[GoToAssist Express]]></category>
		<category><![CDATA[GoToManage]]></category>
		<category><![CDATA[GoToMeeting]]></category>
		<category><![CDATA[GoToMyPC]]></category>
		<category><![CDATA[GoToTraining]]></category>
		<category><![CDATA[GoToWebinar]]></category>
		<category><![CDATA[HDFaces]]></category>
		<category><![CDATA[Windows 8]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=474</guid>
		<description><![CDATA[Recently Microsoft made the Developer Preview of Windows 8 available for public download and testing.  If you are one of the many out there that chose to download it and take it for a spin, you may have run into issues trying to use some of the GoTo products on it. I have spent some [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=474&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/10/10/windows-8-developer-preview/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">glenndcitrix</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/10/win8-dev-pre.png?w=300" medium="image">
			<media:title type="html">win8 dev pre</media:title>
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	</item>
		<item>
		<title>Mix and match with HDFaces for your perfect meeting.</title>
		<link>http://glenndcitrix.wordpress.com/2011/10/05/mix-and-match-for-your-perfect-meetings/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/10/05/mix-and-match-for-your-perfect-meetings/#comments</comments>
		<pubDate>Thu, 06 Oct 2011 00:15:39 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[Collaborate]]></category>
		<category><![CDATA[GoToMeeting]]></category>
		<category><![CDATA[HDFaces]]></category>
		<category><![CDATA[Screen Share]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=457</guid>
		<description><![CDATA[Like many of you, if I buy something I want to use it the way I want and not just how I&#8217;m told.  This plays a big part in my shopping decisions (especially when it comes to technology purchases), and leads to a lot of time spent researching before I buy.  It&#8217;s also my inspiration [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=457&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/10/05/mix-and-match-for-your-perfect-meetings/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
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			<media:title type="html">glenndcitrix</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/10/g2m_hdfaces_4-up_video_screen.png?w=300" medium="image">
			<media:title type="html">G2M_HDFaces_4-up_Video_Screen</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/10/g2m_hdfaces_4-up_video_screen-3-copy.png?w=300" medium="image">
			<media:title type="html">G2M_HDFaces_4-up_Video_Screen 3 copy</media:title>
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	</item>
		<item>
		<title>Record GoToMeetings on your Mac using Screeny.</title>
		<link>http://glenndcitrix.wordpress.com/2011/09/07/record-gotomeetings-on-your-mac-using-screeny/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/09/07/record-gotomeetings-on-your-mac-using-screeny/#comments</comments>
		<pubDate>Wed, 07 Sep 2011 22:45:34 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[App]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Convert Recordings]]></category>
		<category><![CDATA[GoToMeeting]]></category>
		<category><![CDATA[GoToTraining]]></category>
		<category><![CDATA[GoToWebinar]]></category>
		<category><![CDATA[Mac]]></category>
		<category><![CDATA[Recording]]></category>
		<category><![CDATA[Screen Share]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[Webinar Recordings]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=448</guid>
		<description><![CDATA[I won&#8217;t lie to you, I found out about this great free application from Lifehacker one of my all time favorite blogs.  I&#8217;ve posted before about using QuickTime on your Mac to record your desktop and GoToMeeting sessions, it works but you&#8217;re forced to capture your entire desktop. The release of a free new Mac App [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=448&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/09/07/record-gotomeetings-on-your-mac-using-screeny/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="http://0.gravatar.com/avatar/e40bfe577dc4ce98cbb5a2afa370fdf4?s=96&#38;d=http%3A%2F%2F0.gravatar.com%2Favatar%2Fad516503a11cd5ca435acc9bb6523536%3Fs%3D96&#38;r=G" medium="image">
			<media:title type="html">glenndcitrix</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/09/screeny.png" medium="image">
			<media:title type="html">Screeny</media:title>
		</media:content>
	</item>
		<item>
		<title>Become a Tech Support Superstar with just an iPad.</title>
		<link>http://glenndcitrix.wordpress.com/2011/08/17/gotomanage-ipad/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/08/17/gotomanage-ipad/#comments</comments>
		<pubDate>Thu, 18 Aug 2011 01:46:37 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[GoToManage]]></category>
		<category><![CDATA[iPad]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=427</guid>
		<description><![CDATA[So you&#8217;re busy playing Angry Birds on your iPad when the phone suddenly rings, it&#8217;s your Dad and he&#8217;s having trouble printing&#8230;. again.  Normally what happens next is a very long and frustrating phone call or a trip to Mum and Dad&#8217;s to fix the printer &#8220;visit&#8221;.  Well no longer!  With the release of GoToManage [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=427&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/08/17/gotomanage-ipad/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
		<media:thumbnail url="http://glenndcitrix.files.wordpress.com/2011/08/ipad-and-icon.png?w=150" />
		<media:content url="http://glenndcitrix.files.wordpress.com/2011/08/ipad-and-icon.png?w=150" medium="image">
			<media:title type="html">iPad-and-Icon</media:title>
		</media:content>

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			<media:title type="html">glenndcitrix</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/08/1_login.png" medium="image">
			<media:title type="html">1_Login</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/08/2_invite.png" medium="image">
			<media:title type="html">2_Invite</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/08/6_windows20chat.png" medium="image">
			<media:title type="html">6_Windows%20Chat</media:title>
		</media:content>

		<media:content url="http://glenndcitrix.files.wordpress.com/2011/08/ipadatbeach.jpg" medium="image">
			<media:title type="html">IpadAtBeach</media:title>
		</media:content>
	</item>
		<item>
		<title>Playing Video through GoToMeeting® with HDFaces™</title>
		<link>http://glenndcitrix.wordpress.com/2011/08/12/playing-video-through-gotomeeting%c2%ae-with-hdfaces%e2%84%a2/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/08/12/playing-video-through-gotomeeting%c2%ae-with-hdfaces%e2%84%a2/#comments</comments>
		<pubDate>Fri, 12 Aug 2011 19:33:23 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[GoToMeeting]]></category>
		<category><![CDATA[Video]]></category>
		<category><![CDATA[Web Conferencing]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=403</guid>
		<description><![CDATA[This excellent guide to streaming video via GoToMeeting with HD Faces comes courtesy of one of our great trainers @ChrisHCitrix  Thanks Chris! Requirements: - GoToMeeting account - ManyCam software (free download: http://download.manycam.com/) - Video files (supported formats vary by OS) Once you have downloaded and installed the ManyCam software on your computer, open ManyCam. The first [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=403&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://glenndcitrix.wordpress.com/2011/08/12/playing-video-through-gotomeeting%c2%ae-with-hdfaces%e2%84%a2/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
	
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	</item>
		<item>
		<title>Custom GoToWebinar Registration Page</title>
		<link>http://glenndcitrix.wordpress.com/2011/07/05/custom-gotowebinar-registration-page/</link>
		<comments>http://glenndcitrix.wordpress.com/2011/07/05/custom-gotowebinar-registration-page/#comments</comments>
		<pubDate>Wed, 06 Jul 2011 00:23:14 +0000</pubDate>
		<dc:creator>glenndcitrix</dc:creator>
				<category><![CDATA[How To]]></category>
		<category><![CDATA[Tip]]></category>
		<category><![CDATA[GoToWebinar]]></category>
		<category><![CDATA[Registration]]></category>
		<category><![CDATA[Unofficial]]></category>
		<category><![CDATA[Webinar Recordings]]></category>

		<guid isPermaLink="false">http://glenndcitrix.wordpress.com/?p=399</guid>
		<description><![CDATA[Update 11/9/2011 Citrix Online has just made public official APIs for GoToMeeting, GoToWebinar and GoToTraining, more information can be found here https://developer.citrixonline.com/  I&#8217;ve been sitting on this one for quite a while, mainly because it&#8217;s not something officially supported by Citrix Online and the team at GoToWebinar. But if you know a thing or two about [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=glenndcitrix.wordpress.com&amp;blog=13003235&amp;post=399&amp;subd=glenndcitrix&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>5</slash:comments>
	
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