Update 4/8/13: With the addition of HDFaces to GoToWebinar 100 plans and GoToTraining, you can now use this method to play videos in your webinars and trainings.
Please note that this is a work around, it is not supported by Citrix or their Support staff.
This excellent guide to streaming video via GoToMeeting with HD Faces comes courtesy of one of our great trainers @ChrisHCitrix Thanks Chris!
- GoToMeeting account
- ManyCam software (free download: http://download.manycam.com/)
- Video files (supported formats vary by OS)
Once you have downloaded and installed the ManyCam software on your computer, open ManyCam. The first thing we want to do to ensure that the entire video is played back properly is to click on the Effects tab, and then the Text over video option in the left-side menu. Now uncheck the option Show ManyCam.com Logo.
Now, select the Sources tab, and select Movies from the left-side menu and then Open new file(s) under the Recent Files section.
Choose Open file(s) from the drop-down, and then select your video file.
Once you have selected your file, it will automatically start playing – you can stop the video, and disable looping using the controls under the video preview.
Now, open GoToMeeting (use the MeetNow feature for testing) and expand the Webcam section of the GoToMeeting control panel, clicking the Webcams button, and then selecting Preferences.
Ensure that ManyCam Virtual Webcam is selected in the drop-down menu. You will be able to switch your input method directly through ManyCam, to make for easy switching between your webcam and a video file. Once you have made / verified this change, click OK to close the Preferences window. If your video has sound, please follow the steps below: Back in the ManyCam window, you will want to un-mute the video (if there is sound in the video).
Adjust the volume as needed. If your computer has a Stereo Mixer Device built into your sound card, you should be able to play the video and have the audio captured by GoToMeeting. If you do not have this (most common PCs do NOT have a Stereo Mixer), you will have a few options to get the audio from your PC into the audio conference portion of your GoToMeeting session. – If using the GoToMeeting Integrated Audio service (recommended, in Mic & Speakers/VoIP mode, using a standard analog microphone), you can use a 3.5mm stereo patch cable (available at most stores, along with a dual-device adapter) to create a shunt between your headphone and microphone jacks on your PC. One thing to note: this will also play any system sounds from your PC into the meeting session too, so you may want to close Outlook, Instant Messengers, etc.
If using a 3rd party conference bridge (such as HiDef Conferencing™ from Citrix Online), you can use a 2-way telephone patch device, such as the TMP-636S from DynaMetric.