How to convert a GoToMeeting, GoToWebinar or GoToTraining formated recording to something else.
Also check out: The Ultimate GoToMeeting Recording Guide and The Secrets to a Great Webinar
If you have already recorded your Webinar using the GoToWebinar software and codec you will need to convert the file to a normal Windows Media file by following the directions in Step 1, otherwise set your GoToWebinar Preferences to Convert to Windows Media Player file by right clicking the G2W icon located in your PC’s System Tray (near the time), and select Preferences > Recording. Once your Webinar has ended the recording will automatically start converting to a regular Windows Media Player file, once this conversion is finished follow Step 2.
Step 1 (Updated 10/15/2010)
The first step is to download and install Expression Encoder 4, then import your recording and make any edits you need before finally encoding.
To make edits move the colored playhead to the desired start point, right click the playhead and select Add Edit, move the playhead to the desired endpoint and do the same. Then to delete the unwanted part of the recording right click between the edit points and select Remove Clip, it’s that easy! Once you have finished editing your recording you can move on to step 2 below.
Re-encode your recording and remove the GoToMeeting codec:
- From the File menu, select Import and navigate to your recording.
- Locate the Encode tab on the right-side of your screen and expand the Video and Audio panes.
- Configure the settings as needed but we recommend setting Video Aspect Ratio to Source.
- Select the Output tab and choose a location for the saved file.
- Choose Encode from the File menu.
Processing time will depend on length of recording, output settings and your system hardware.
The free version of Expression Encoder allows you to encode the recording in the WMV format, removing the GoToMeeting codec. If you wish to encode your recording to another format like MP4 you can upgrade to the full version for around $50.00, or continue to Step 2 and use another free tool Any Video Converter or FreeMake
Step 2
Use the free software Any Video Converter to Convert the file into Flash
1. Go to http://download.cnet.com/Any-Video-Convert…4-10661456.html
2. Launch the any Video Converter
3. Click on “Add Video” and select the file that you’ve ecnoded with Windows Media Encoder
4. Click on profile at the right and select Flsh Video Move flv
5. At the right, scroll down to where it says “Video Bitrate” this is the video quality, you’ll want something greater than1000
6. Where it says Video size, select “Original”
7. Click on the Convert Button
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Thank you, thank you, thank you. Been looking for a solution for G2W’s stupid codec for a while now.
You are very welcome. We plan to over haul the recording feature and remove the need for our codec, we will also be adding recording for Mac.
Any update on the plan to overhaul the recording and need for codec, as well as adding recording for Mac? We recently started using G2W and these are the ONLY two things we find most frustrating – that and recording happening through PCs and not on the server.
I’m very interested in an update on Mac functionality as well. Not only for initiating and recording meetings/webinars from a Mac, but also the playback of recorded sessions. It’s still not very functional or user friendly for Mac users across the board. We have a growing audience of Mac users and are doing our best to serve them well, but are concerned that we’ll need to abandon GoTo products as a result.
Hi, a complete over haul of the recording feature is something we have been talking about for a while now and is planned. We are working on a lot of improvements, many on the back end that go unseen but will result in improvements across the board. Ultimately it comes down to how things are prioritized and when it makes the most sense to address them. Right now I do not have an ETA for when the current recording feature in Windows will be updated to remove the need for the codec, but as soon as I do I’ll be sure to announce it.
Thanks.
It says the page that I requested cannot be found.
Thanks for bringing that to my attention, it looks like Microsoft have removed their Media Encoder application, most likely because of their newer Expression Encoder. You can follow my other guide located here and use the Expression Encoder to remove the GoToMeeting Codec, then follow Step 2 of this guide to change the format using AnyVideoConverter.
Nice article it really helped. I just signed up for G2W and am dissapointed in the video output, it causes me a lot of extra messing around, when I want to enable it as an mp4 or flv for the web.
Good luck with your revamp of the recording output, can I request mp4 output please
Yes it works. That makes me happy, though it doesnt make me forget that Citrix threw something on the market that cost me so many useless days.
Hi there! I was excited for the info, but I can’t seem to get the video quality I need for GVideo upload (biz acct). We record GTM for sales training and would LOVE to have them on GVideo as the files are really big (too big) for YouTube and not as secure there. I’ve tweaked and tweaked the settings….any insights on this? Audio is fine and video comes out, but REALLY grainy and you can’t see what’s going on. Trying a GTW upload now, hoping it works better. Anyone out there can help? Thank you!
You might want to try lowering the screen resolution of the PC you are recording on, make it close to 1024 x 768 if possible.
Thanks, GlennD, I’ll try that next time. The GTW upload did no better than GTM uploads, unfortunately. If I change my settings on recording screen, think I need to still tweak settings on conversion?
Most excellent post!!! Thank you for saving me from pulling my hair out over the ooooodles of G2W recordings I have to convert/upload!
Very welcome, glad it helped.
Hi Glenn, All I’m getting is the status/error “Cannot find video codec G2MS” when I try to import the file. Looks like it doesn’t recognize the go to webinar coding after all? Any thoughts?
Sorry Glenn, figured it out, need to have it installed on my computer first – duh!
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I’m a bit late to the party but glad to be here none the less. Thanks for the great info on how to do GTM recordings. I love GTM but the recording aspect has been challenging.
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I feel like I am being haunted! No matter what I try, the file I end up with is still a G2M4 file. My files are typically an hour long. Expression Encoder says it’s successful, but the file I find is still the same name, same length, same last modified date… Do you offer phone or webconferencing support?
You will find the output somewhere like C:\Users\…\Documents\Expression\Expression Encoder\Output\BlahBlahBlah 10-11-2011 12.06.22
When I Import a pre-recorded gotomeeting webinar (wmv) file, it first asks to index and when i select yes, it raises an error “unable to create file”
I have to upload training sessions to our support portal.
Any suggestions please.
Thanks
Syed
I tried importing the GoToMeeting .wmv file and get a message saying “Cannot find video codec G2M4″.
What now?
You need to have the GotoMeeting codec installed on your PC so that Expression Encoder can read the file. By default the codec is installed with the GoToMeeting/GoToWebinar/GoToTrianing software, you can also download the codec at anytime from http://www.gotomeeting.com/codec
I’ve been through this process once already but can’t figure out where the encoded file went – so running again. What do I do when the encoding is complete? Assumed it would save a new Non-GTM encoded .wmv file to the directory named in output, but it didn’t. A search of my c:drive came up empty… ‘save as’ only allowed me to save the job – a useless 50k file… Help!
Hi, I believe the default folder for the new video files is your My Videos folder.
Thanks.
There is an output folder parameter in the window where all the video parameters etc are set. Mine defaulted to C:\Users\(username)\Documents\Expression\Expression Encoder\Output\(machinename) date time\
Thanks Glenn, very helpful and eliminates a major hassle for our developers re: viewing GTA videos from support.
Hi, I am trying to covert a GoToWebinar file to be able to be seen on the MAC (it works fine on my PC). So, I used Expression Encoder 4 SP1 and the file I get is not showing the video but I can hear the audio (both on PC and MAC). Can anyone offer any advice?
Thanks!
Hi Cameron, I’m not sure why the audio would be missing after using Expression Encoder. Can I suggest you try the BAT file method listed in my most recent blog post to remove the codec from your recording.
Hi, I can hear the audio after using Expression but can’t see the video…would that be something different?